PDFPilot4U Technologies (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF processing platform and related services.

We collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Uploaded Documents: PDF files and other documents you upload for processing.
• Usage Data: Information about how you interact with the Service, including tools used, processing history, and feature usage.
• Payment Information: Billing details processed through our payment provider (Razorpay). We do not store your full payment card details.
• Device Information: Browser type, operating system, IP address, and device identifiers.

• To provide, maintain, and improve the Service
• To process your PDF documents as requested
• To manage your account and subscription
• To communicate with you about updates, security alerts, and support
• To analyze usage patterns and improve our platform (not AI training)
• To comply with legal obligations

Your uploaded documents are processed on our secure servers. Files are encrypted in transit (TLS 1.3) and at rest (AES-256). Documents are automatically deleted after your configured retention period (default: 24 hours). You can manually delete files at any time. When Privacy Shield Mode is enabled, eligible operations are processed locally in your browser.

Our AI features (Chat with PDF, AI Summary, Agent Mode) process your documents to generate responses. Document content sent to AI models is never used to train or improve our models. AI-generated outputs are provided for informational purposes and should be verified for accuracy.

We do not sell your personal information. We may share data with: (a) service providers who assist in operating the Service (cloud hosting, payment processing); (b) law enforcement when required by law; (c) in connection with a merger, acquisition, or sale of assets, with appropriate notice.

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your files and processing history
• Opt out of non-essential communications
• Restrict processing of your data

We use essential cookies for authentication and session management. We may use analytics cookies to understand how users interact with the Service. You can control cookie preferences through your browser settings.

We implement industry-standard security measures including encryption, access controls, regular security audits, and vulnerability testing. Despite our efforts, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@pdfpilot4u.com.